Chicagoland businesses who are considering outsourcing their tech support may have heard about managed IT services. Why should you hire a managed IT services provider, and how can it benefit your company?
Understanding Managed IT Services
Simply put, a managed IT services provider manages all of your information technology needs and your IT infratructure. They work with your company’s chief technology officers and directors if you have those positions on staff, or they can serve as your company’s CIO in order to make technology-related decisions to keep your company moving forward.
SMBs, in particular, may have limited staff resources or a limited budget to hire an internal IT manager. In these cases, the management of IT can fall to the other employees who already have a lot of their plate. The managed IT services provider removes this burden.
It’s also important to choose a managed IT services provider that understands business and can help your company achieve their business goals as well as well as your technology goals. Your provider should complement your company and what you’re working toward.
Managed IT Service Provider Tasks
Your managed IT services provider can take on tasks like backup and recovery, monitoring your network, email hosting, data storage, data analytics, and advanced customer relationship management and other application installment and monitoring.
For example, if your workstations are not running the latest update on your Windows operating system or iOS, a managed IT services provider can take care of the upgrades. They can also make suggestions and provide assistance to keep your software and hardware up to date, which ensures you have maximum security and minimal risk of your network being compromised.
Your provider can also help you strategize to grow your business effectively and efficiently.
Are you in need of a Managed IT Services Provider?
If you are in need of an IT assessment or are looking to work with a new provider, contact Naperville-based EQ Technology Group online or give us a call. We work with your IT budget to strategize and bring your business up to date with the latest technology to help move your business forward.
Get in touch with us!